Social listening, understanding, engagement, and collaboration is now easier, faster, more dynamic and more powerful. The New Synthesio is designed to bring social intelligence and business results even closer together
When you’re listening and engaging across all major social networks and media outlets, answering questions, getting feedback, and delivering rich brand experiences, its hard not to get overwhelmed. You can now cut through the social noise, focus on the conversations that matter most to your business, track and measure your online reputation, collaborate and engage in real time, and manage consumer relationships in one single, easy-to-use platform.
1) Listening, understanding, engagement, and team collaboration. One Platform.
Brands can now listen, analyze & engage in real time, within one platform, around the world in over 50 languages across 190 countries. In one tool, you can now gather global insights about your brand, competition and industry and, in real time, engage directly with your community to create winning customer experiences, build advocacy and drive sales. View real-time conversations on all online channels, engage directly with specific users and discover new ways to dive into and share your data.
Now with Team Collaboration, you can get the right data to the right people at the right time. You can now send messages to your colleagues, route information to specific departments around your company, assign tasks, and request validation for sensitive responses.
2) Reveal high level insights in seconds with the new FlashDash.
You can now create instant Mini Dashboards for instant insights. Perform powerful searches with a single query. With our ad hoc insight tool, analyze global data in real time to quickly and easily:
- Understand the the success of a new campaign
- Explore the brand awareness of a new competitor
- Evaluate the impact of a potential online crisis
- Empower your team for your next business pitch
3) Build instant reports with real-time data. Reduce time to build reports by 50%.
Use report builder for real- time, one click reporting. You can now create and distribute the reports that your teams and executives want to see on a regular basis in a fraction of the time. Reporting results has never been so fast and easy.
Report Builder is seamlessly built-into the platform and allows customers to automatically build weekly, monthly or quarterly PowerPoint analysis reports directly within the platform – dramatically faster and easier than ever before.
You can choose from Synthesio’s wide array of widgets and charts, pull real-time data directly from your dashboards, type in your analysis and export. Reports can be exported directly to PDF, or to PowerPoint and further fine-tuned with your color-schemes, branding, etc. Ongoing reports are created instantly, ideal for periodic weekly, monthly, or quarterly reports. Subsequent reports are cloned with updated numbers so there is less room for error and no need for cumbersome reviews. You will now maintain consistently high quality and save time and rework.
With listening, engagement and team collaboration now in one tool, as well as enhanced and ad hoc research and reporting, our exciting new release is guaranteed to improve the way your team is using social to drive your business.
We are pleased to announce that this release is now available to all our customers. For more information please reach out to us at firstname.lastname@example.org