Unity Engagement Platform

Unity Engagement Platform

Collaborate and Engage in Real-Time

Manage consumer relationships on
social media through one single platform

One Simple Tool for Social Support

  • • Respond to consumers across all social media channels
  • • Inbox-like user-friendly interface for rapid conversation management
  • • Track history of conversations between your team and your consumers

Team Collaboration

  • • 3 user-permission levels (Administrator, Manager, Community Manager)
  • • Response validation process for managers
  • • Enhance communication between departments

Performance Indicators

  • • Track the performance of your teams based on their level of engagement
  • • Assess the impact of your actions on social media
  • • Dynamically export data and visuals to build your reports

Real-Time Routing

  • • Reduce the interval between collecting information and publishing responses
  • • Automatically route content to the appropriate departments and individuals

See how our clients have used Unity, our Engagement Platform

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