Prove Business Value
Cut through the social noise, focus on the conversations that matter most to your business, track and measure your online reputation, collaborate and engage in real time, and manage consumer relationships in Social Media in one single, easy-to-use platform.
Uncover Actionable Insights
- Get complete coverage of both social and mainstream media worldwide, in 50+ languages and 190+ countries, with our large-scale data aggregation system designed to collect, store, and index massive amounts of content across the entire web in real-time.
- Conduct quick searches using Flash Dash to reveal high level insights within minutes, or drill down deeper by creating a custom platform built for your needs.
- Focus on the most relevant websites and sources for fine-tuned actionable insights.
- Have consumer bases around the world? Listen to the local social networks such as Orkut, Sina Weibo, Renren and many other local sites around the world.
- Target your research geographically with precise geolocation by country and city to zone in on the locations that matter most.
- We’ll even take out the garbage for you. Our state of the art crawlers, working with any language, will extract each post's full content, automatically removing all spam, splogs, ads and duplicates.
- Track and analyze all conversations and sentiment around your company and industry across multiple social media channels, to uncover and deal with social media hurdles as they happen.
- Quickly, and simply get a snapshot of the public’s sentiment around your brand at a moment’s glance. Cut through the noise and focus on the conversations that matter most to your business. Catch potentially negative situations - before they escalate.
- Have customers in China, Russia or the Middle East? Get automated sentiment analysis in 13 languages including English, Spanish, French, German, Italian, Portuguese, Chinese, Russian, Dutch, Polish, Turkish, Malay and Arabic - to be at the forefront and react in real time to any negative conversations around your brand, in any language.
Build a Community Around your Brand
- Easily connect with the right people and companies for your brand advocacy programs. With SynthesioRank you can uncover the biggest influencers in your industry to generate more targeted awareness around your brand.
- This isn’t just a popularity contest...this is Klout for grownups. An advanced, consistent and accurate system to help companies identify the influencers that matter most to their unique needs.
Respond to Customer Needs in Real Time
- Provide first-class customer service by engaging with your customers seamlessly and efficiently across the social web.
- Synthesio and Lithium Technologies, the leader in Social Customer Experience, have teamed up to create a uniquely powerful, centralized platform allowing for direct engagement within Facebook, Twitter, Blogs, Forums, Facebook FAQ and Lithium-hosted communities.
- Streamline your efforts and maintain organization by keeping track of your conversation history between your team and your customers and automatically route content to the appropriate departments in your company.
Identify and Nurture New Sales Opportunities
- Drive revenue by seeking out and discovering new prospects for lead generation, by providing new product info, company news and promotions. Use social intelligence to understand consumers’ wants and needs to simply integrate into sales materials and pitches.
- Listening at the point of need can help you discover opportunities to reach out by offering information or expertise without sales pressure, at the perfect time.
Recruit New Talent
- Seek out potential candidates and gain feedback around the public’s perception about your brand.
- Listen and monitor for relevant hashtags and keywords around the your industry and the roles you are hiring for, and even geotarget your search to find qualified talent in specific locations.
- Monitor what people are saying about your brand or your advertised positions to help you improve your social recruitment marketing campaigns.