Synthesio, Global Social Media Monitoring
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Unity Engagement Platform
Collaborate and Engage in Real-Time
Manage consumer relationships on social media through one single platform
One Simple Tool for Social Support
- • Respond to consumers across all social media channels
- • Inbox-like user-friendly interface for rapid conversation management
- • Track history of conversations between your team and your consumers
Team Collaboration
- • 3 user-permission levels (Administrator, Manager, Community Manager)
- • Response validation process for managers
- • Enhance communication between departments
Performance Indicators
- • Track the performance of your teams based on their level of engagement
- • Assess the impact of your actions on social media
- • Dynamically export data and visuals to build your reports
Real-Time Routing
- • Reduce the interval between collecting information and publishing responses
- • Automatically route content to the appropriate departments and individuals
See how our clients have used Unity, our Engagement Platform
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