The Best Social Listening Tools on the Market

With Synthesio, our customers can focus on the people and conversations that matter, track online reputation, measure the ROI of social activities, and manage consumer relationships.

Synthesio’s Natural Language Processing (NLP) technology surfaces topics and trends automatically in over 30 data visualization widgets
Automated Sentiment Analysis (ASA) — a proprietary Synthesio machine-learning technology — powers ASA in over 20 languages
Synthesio offers the best social listening tools to pull data from the Synthesio APIs into the business intelligence tool of your choice — providing customers with the flexibility to centralize, and visualize, all of their data in one location

Synthesio features the widest selection of mainstream sources in the social listening space which ensures that dashboards have the depth and breadth of data necessary for every industry
The best data comes from social media and Synthesio dashboards make it simple for customers to surface data insights, trends, and influencers from 195 countries in 80 languages
Synthesio’s global partnerships guarantee that customers from around the world can complete their datasets with mentions from Sina Weibo, Vkontakte, WeChat, and dozens of other geo-specific social media and niche websites

Synthesio’s suite of ROI widgets provide a granular look at the metrics that drive social listening success by surfacing vital KPIs like media value, engagement rate, share of interactions, and Synthesio’s proprietary Social Reputation Score (SRS)
Reveal, Synthesio’s data exporter, allows customers to customize spreadsheet files with pre-set filters and metrics to simplify offline analysis
Synthesio KPIs are powered by the best social media analytics tools and engine, enabling you to effortlessly create and export charts and presentations

Synthesio’s Global Customer Success Team is available 24/7 to help you set up and optimize your configurations, and offer consultative best practices
Our customers receive a tailored onboarding plan with project blueprinting to help companies grow internal adoption and usage
Specialized consulting and reporting provided by Synthesio analysts who work with customers to develop KPI frameworks, ensuring productivity and success on product and business objectives

Synthesio’s data infrastructure is equipped with anti-DDoS protection and has been granted official security certification from PCI DSS, ISO/IEC 270001, and SOC 1/ SOC 2 (Type II)
Synthesio’s data is stored in geographically diverse, high-security datacenters, which leverage state-of-the-art emergency protocols in case of electrical outage, fire or natural disaster
Our network and server security systems are designed to be fully redundant with security loops in place to eliminate downtime, to expedite load times, and to minimize latency